Refund policy
We want you to be completely satisfied with your purchase! If you're not happy with your order, you have 14 days from the date of delivery to return it for a full refund.
Return Guidelines:
- Items must be returned in their original condition and packaging.
- Returns must be initiated within 14 days of receiving your order.
- Customers are responsible for return shipping costs.
- Once we receive the returned item we will process your refund to the original payment method.
How to Initiate a Return:
- Contact our customer support at info@pearlsofparchment.com to start the return process.
- Pack the item securely and send it back using a trackable shipping method.
- Once received, refunds will be processed within 5-7 business days.
If you have any questions, feel free to reach out. We're here to help!